Employee
“A” in a company walked up to his manager and asked what my job is for
the day? The manager took “A” to the bank of a river and asked him to
cross the river and reach the other side of the bank. “A” completed this
task successfully and reported back to the manager about the completion
of the task assigned. The manager smiled and said “GOOD JOB”
Next
day Employee “B” reported to the same manager and asked him the job for
the day. The manager assigned the same task as above to this person
also. The Employee “B’ before starting the task saw Employee “C”
struggling in the river to reach the other side of the bank. He realized
“C” has the same task. Now “B” not only crossed the river but also
helped “C” to cross the river. “B” reported back to the manager and the
manager smiled and said “VERY GOOD JOB”
The
following day Employee “Q” reported to the same manager and asked him
the job for the day. The manager assigned the same task again. Employee
“Q” before starting the work did some home work and realized “A”, “B”
& “C” all has done this task before. He met them and understood how
they performed. He realized that there is a need for a guide and
training for doing this task. He sat first and wrote down the procedure
for crossing the river, he documented the common mistakes people made,
and tricks to do the task efficiently and effortlessly. Using the
methodology he had written down he crossed the river and reported back
to the manager along with documented procedure and training material.
The manger said “Q” you have done an “EXCELLENT JOB”.
The
following day Employee “O’ reported to the manager and asked him the
job for the day. The manager assigned the same task again. “O” studied
the procedure written down by “Q” and sat and thought about the whole
task. He realized company is spending lot of money in getting this task
completed. He decided not to cross the river, but sat and designed and
implemented a bridge across the river and went back to his manager and
said, “You no longer need to assign this task to any one”. The manager
smiled and said “Outstanding job ‘O’. I am very proud of you.”
What is the difference between A, B, Q & O? Many a times in life we get tasks to be done at home, at office, at play.,
Most
of us end up doing what is expected out of us. Do we feel happy? Most
probably yes. We would be often disappointed when the recognition is not
meeting our expectation. Let us compare ourselves with “B”. Helping
someone else the problem often improves our own skills. There is an old
proverb (I do not know the author) “learn to teach and teach to learn”.
From a company point of view “B” has demonstrated much better skills
than “A” since one more task for the company is completed.
“Q”
created knowledge base for the team. More often than not, we do the
task assigned to us without checking history. Learning from other’s
mistake is the best way to improve efficiency. This knowledge creation
for the team is of immense help. Re-usability reduces cost there by
increases productivity of the team. “Q” demonstrated good “team-player”
skills,
Now to the outstanding person, “O” made the task irrelevant; he created a Permanent Asset to the team.
If
you notice B, Q and O all have demonstrated “team performance” over and
above individual performance; they have also demonstrated a very
invaluable characteristic known as “INITIATIVE”.
Initiative
pays of everywhere whether at work or at personal life. If you have
initiative you will succeed. Initiative is a continual process and it
never ends. This is because this year’s achievement is next year’s task.
You cannot use the same success story every year. The story provides an
instance of performance, where as measurement needs to be spread across
at least 6-12 months. Consequently performance should be consistent and
evenly spread. Out-of-Box thinkers are always premium and that is what
everyone constantly looks out for. Initiative, Out-of-Box thinking and
commitment are the stepping stone to success
Initiative should be lifelong. Think of out of the box…..Happy Working
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